All orders placed before 1:00 PM Central Standard Time will be ready and shipped out the same day. Southern Reel Outfitters also fulfills and ships orders directly from manufacturers. These items ship depending on manufacturers shipping details. Please refer to their product pages to see their average lead time for shipping. If you need any order in a fast manner, please email hello@southernreeloutfitters.com or call us at 1-501-224-6160. We will make the necessary arrangements to get your order to you as soon as possible.

Free ground shipping on orders $75 or more!

$4.99 Standard Shipping*

• Standard shipping rate on any order under $50.00.
• Orders must have weight of 5 lb. or less.
• Shipping Exclusions Apply*

$10 Priority Shipping*

• Priority shipping ranges from 1-3 business days.
• Priority Shipping estimated transit & delivery time varies from your location.
• Shipping Exclusions Apply*

$35 Overnight Shipping*

• Does not include overnight Saturday delivery. Additional charges will apply.
• Orders must have weight of 5 lb. or less.
• All orders requiring more than one package will include an additional shipping cost per package.
• Shipping Exclusions Apply*

*Shipping Exclusions

Some Items are excluded from the above blanket shipping rate and policies. 

Due to dimension and weight limitations assessed by UPS, orders made with an extraordinary amount of weight or large dimensions may be subject to a freight charge. Items that may require additional shipping charges may include but are not specifically limited to: rods, storage boxes, tackle bags, items considered oversized or heavy items.

Please call 1-501-224-6160 or e-mail hello@southernreeloutfitters.com if you think you may be placing an order that could incur a shipping charge. We will confirm if your order does need a freight charge and can supply you with a shipping cost for your purchase at that time.

Regards to limited time offer shipping rates available:

• Contiguous U.S. states only.
• Does not include Saturday delivery.
• Does not apply to past purchases.
• Sale items do not count towards the free shipping offer.

Transit Zones & Time

Shipping Costs

• Standard Shipping $4.99
• Priority Shipping $10.00
• Expedited Shipping $35.00   Street Addresses Only for Expedited Shipping.

US National Holidays and Express Shipping

Southern Reel Outfitters cannot ship packages on days that are US national holidays. The following dates are affected.

• November 28 (Thanksgiving Day)
• December 24 (Christmas Eve)
• December 25 (Christmas Day)
• January 1 (New Year's Day 2019)
• February 18 (President's Day)
• May 27 (Memorial Day)
• July 4 (Independence Day)
• September 2 (Labor Day)
• November 28 (Thanksgiving Day)
• December 24 (Christmas Eve)
• December 25 (Christmas Day)
• January 1 (New Year's Day 2020)

Can I change/add to my order after it has been submitted?

We begin processing your order as soon as you submit it. Changes may be made if your order has not been processed for shipment to go out. If you have any questions regarding your order after placing your order, please contact us as soon as possible at 1-501-224-6160 for quick assistance and we will do our best to accommodate your needs.

Will I receive an order confirmation or tracking information?

We will email your order receipt to email provided during checkout immediately after order submission. Emailed shipment updates will be sent in duration of shipment delivery.  If you do not receive an email following order submission, please email or call us at 1-501-224-6160 to further assist you with your order.

Customer Service

If your questions were not answered above or need assistance, please email or call us at 1-501-224-6160 to better help you with any inquiry.

Sales Tax Information

Southern Reel Outfitters is registered to do business and required to collect and pay sales tax on all merchandise purchased in Arkansas.

Gift Cards

We do not charge sales tax on gift cards. Appropriate tax is charged at the time and place of the gift card’s end use.

Please keep record of your order number and emailed receipt for any inquiries regarding your order for us to better assist you if needed.

Returns & Exchanges 

ALL SALE ITEMS ARE FINAL. No Returns or Exchanges on Sale Merchandise.

Southern Reel Outfitters will gladly accept all returns on an inspection basis only.

• All returned merchandise must be in original packaging, unopened and un-used.
• Rods and reels that are covered by the manufacturer's warranty should be returned to the manufacturer for replacement or repair after 60 days. Please refer to manufacturer’s return policy for further information.
• Items not covered by the manufacturer's warranty may be returned (with order summary) on an inspection basis only.
• Items purchased online may be returned in person to Southern Reel Outfitters retail store.
• If you are requesting a refund, the refund will be issued in the same method of payment that was used to purchase the merchandise.